Kielder Winter Wonderland tickets will go on sale on the following dates:
Lodge VIP - 10am 12 September by calling 0800 111 4149 only.
General Lodge - 10am 13 September by calling 0800 111 4149 only
VIP day tickets - 10am 18 September online or by calling 0800 111 4149
General day tickets - 10am 19 September or by calling 0800 111 4149
When booking a lodge, day tickets will be booked for you at the same time as they are pre allocated before going on sale. The lodge price displayed on the stay page does not include the ticket price - this is added on when you book.
Group bookings of 12 persons or more should also be booked by telephone. Lines will be open from 10am until 8pm from 12 - 26 September. From 27 September they will be open from 10am until 5pm. Telephone lines are open Monday to Friday.
Things to know:
Snowman, Reindeer and time selection
Please note the snowman and reindeer route and the time you select are the time you visit Father Christmas not the time you arrive. The event is a full day and your other activities are based around the time you see Father Christmas.
Before you book your tickets please ensure you have read the terms and conditions and have the following information.
Father Christmas secret You will need to know a secret for each child. Father Christmas will share this secret with the child when they visit. For example, has a dog called ‘Boris’.
For our Health & Safety policy we will ask you in the booking process how many cars you intend on bringing when you attend Kielder Winter Wonderland. It is fine to estimate this if you aren't sure at the time of booking.
Letter to Father Christmas
As part of your Kielder Winter Wonderland experience, you can choose to have a special letter sent from Santa, at an additional charge of £5 per child. This letter is to be opened after your visit to Kielder Winter Wonderland and will be sent out in time for Christmas Eve.
Booking is essential as tickets are not sold on site and a booking fee of £5 applies.
Please see our FAQ for any other questions you may have.